Grab has taken a page out of Uber’s playbook by rewarding their most loyal drivers with poorer incentives this week. S, a driver who does not want to be named, received the following incentive email.
Contrast this with drivers who have done 20 trips who received incentive emails that promise over double the incentives for doing the same number of trips
S‘s case is not unique and we’ve heard similar feedback from other drivers.
We hope Grab doesn’t continue to punish its most loyal drivers.