Wednesday, October 17, 2018

Grab app down – 14 May 17, 1840hrs – 1950hrs

1840hrs - RoadTimes was tipped off by PH drivers that the Grab Driver app is currently down and Grab's hotline cannot be called through. The issue seems to be that the driver...

Grab Server Down 16 May 2017, 2345hrs – 0020hrs

RoadTimes was alerted to a Grab system outage again. Drivers cannot go online or ending trip. Seems to be the same problem as yesterday. We have reported the issue to Grab Singapore....

Private hire services score well once again on commuter satisfaction survey

The Singapore Management University’s Institute of Service Excellence released its survey on commuter satisfaction report on Wednesday (Sept 27). The survey was conducted between April and July this year and polled a total...

Grab & Uber moving into the taxi industry?

Following reports that Grab is in talks to take over Singapore 3rd largest taxi operated by SMRT, Uber has now indicated when asked in a Straits Times interview that they will...

Grab suspends driver over lost & found SOP

Mr Elvin was called up by Grab last night when a rider he took, left a box full of $50 notes in his car. It was assumed to be containing about...

Grab misleads Drivers on smoking ban

  As most PH drivers will know by now, a ban on smoking in PH vehicles while on a trip was announced earlier this week. Both Grab and Uber have sent out...

PH Driver vs Taxi Driver – Different but the same

In an interview with Channel NewsAsia on Wednesday (Apr 26) ahead of the company's fourth anniversary celebrations, Uber Singapore’s general manager Warren Tseng gave his comments regarding the introduction of a new...

A follow-up to another case of abusive rider

A couple of days ago, we shared on Facebook about Mr A being abused by a rider on the Grab messaging platform. RoadTimes understand from a follow-up with Mr A after the incident,...

All Private Hire Cars to display decals from 1 July 2017

It is happening! Spotted on the roads, this is how it looks like. You will soon be notified by LTA (own car) or by your rental company to proceed to the following locations...

Grab latest promo – Premium “Economy” Service

Today, Grab announced the re-pricing of their Grab Premium fares effectively slashing the fare by more than 50%.According to Grab's communication to their premium drivers, the new pricing kicks in on...
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